CLIENTS

From small artisanal businesses to large international industries, our machinery can be found in more than 30 countries. A recognition of Facchinetti’s signature quality, reliability and innovation.

In early 2025, we contacted more than 300 customers around the world to find out what they thought of Facchinetti, our machines, and after-sales service.

Customers have shown a very high level of satisfaction and say they are strongly inclined to recommend Facchinetti as a supplier.

The machines are valued for reliability and quality, and for meeting the needs expressed by the customer. The service department has received extremely positive scores, and of the companies that have contacted our service department many have given the highest score (10/10) for quality and response time.

Some clients have pointed out that over the years, the friendliness of our team and our consultations have also contributed to significant improvements in production processes.

Company

Degree of satisfaction 90%
Would you recommend Facchinetti? 92%

MACHINES

Quality 91%
Reliability 91%
Meets the needs 91%

SERVICE

Degree of satisfaction 89%
Speed of response 91%
Technical preparation 91%